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Customer Service Representative

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AVG. SALARY

$37,080

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EDUCATION

High school (GED) +

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JOB OUTLOOK

Stable

Real-Life Activities

Your supervisor, Brenda, has been running around all morning. The company you both work for, Accent Communications, will have some special visitors soon. Next month, the owners and board of directors are visiting.

Your company sells cellular telephone communication packages to businesses and individuals. Sales are good. In fact, they are fantastic. But Brenda is concerned that many sales are made because of the price. She's not so sure what people think about the products and the service.

She asks you to create a brief customer survey. She also wants you to include a $10 discount coupon as a thank you for filling out the survey.

  • Want to learn more? Check out this URL:

    National Customer Service Association
    Internet:https://www.nationalcsa.com/

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